Back to Schedule
Donate

    Position Summary

    • Utilize Zoho Suite online software platform to take and manage HV Guest Program reservations both from incoming phone calls and requests made online via email.
    • Cover the administrative functions and miscellaneous office duties of the Hidden Valley Front Office.
    • Other position-related tasks, as assigned.

    Responsibilities

    • Answer and route all incoming phone calls and emails to the appropriate monastic.
    • Operate HV Zoho Reservations software to make & confirm retreat booking requests, as well as, process retreat donations for stays.
    • Greet and escort Guest Program participants to rooms & facilities.
    • Schedule Guest-counseling requests with monastics.
    • Assist Guest Program Coordinators with retreat program needs.
    • Process all phone, email, letter and in-person inquiries.
    • Act as initial contact for Guest Program participant requests and needs.
    • Direct Guest Program participants to various ashram service opportunities as needed
    • Maintain emergency roster list of monastics and guests.
    • Maintain proper inventory of office supplies, room keys, etc.
    • Responsible to follow SRF’s policies and established processes.
    • Coordinate car usage and errand requests from monastics.
    • Other position-related tasks, as assigned.

    Requirements

    • Excellent communication skills and the ability to represent SRF adequately when dealing with the public.
    • Proficiency in Microsoft Office programs and commiserate Internet fluency desired
    • The ability to honor and maintain a strict level of confidentiality.
    • The ability to function well in a multi-task environment.
    • Knowledge of SRF principles and standards.

    Additional Details

    This is a 40 hour per week position, Monday through Friday.

    Local candidates only please. No reimbursement for relocation costs offered for this position.

    Ray range: $16.41 - $17.27 per hour.

    We offer a competitive benefits package that features a variety of insurance coverage choices including group medical, dental, life insurance, a retirement plan and much more. We also provide paid sick, vacation and holiday time.

    Please email your resume and salary requirements to resumes@yogananda-srf.org. No phone calls please.